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Privacy Policy

We gather information that you directly provide to us, including but not limited to when you create or modify your account, request on-demand services, contact customer support, or engage in other forms of communication with us. This data may comprise your name, email address, phone number, postal address, profile picture, payment method, items requested (pertaining to delivery services), delivery notes, and any additional information you opt to disclose.

Information We Collect Through Your Use

When you use our Services, we collect information about you in the following general categories:

  • Location Information: We collect precise location data when you use our services and may also derive approximate location from your IP address.

  • Contacts Information: We access and store names and contact information from your device's address book for social interactions.

  • Transaction Information: We collect details of transactions made through our services.

  • Usage and Preference Information: We gather data on how you interact with our services and your preferences.

  • Device Information: We collect information about your device to improve performance.

  • Call and SMS Data: We receive data related to calls and SMS messages for customer support.

  • Log Information: We collect server logs when you interact with our services.

Use of Information

We may utilize the information we collect about you to
 

  • Provide, maintain, and improve our Services, including facilitating payments, sending receipts, delivering products and services you request (and sending related information), developing new features, offering customer support to Users, implementing safety features, authenticating users, and sending product updates and administrative messages.

  • Perform internal operations, including preventing fraud and abuse of our Services, troubleshooting software bugs and operational problems, conducting data analysis, testing, and research, and monitoring and analyzing usage and activity trends.

  • Send you communications we believe will be of interest to you, including information about Muscleblaze products, services, promotions, news, and events, as well as processing contest, sweepstake, or other promotion entries and fulfilling any related awards.

  • Personalize and enhance the Services, including providing or suggesting features, content, social connections, referrals, and advertisements.

Sharing of Information

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including the following:

  • With third parties to provide you with a service you requested through a partnership or promotional offering made by a third party or us;

  • With the general public if you submit content to a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;

  • With third parties whom you choose to let us share information, for example, other apps or websites that integrate with our Services; and Other Important Sharing;

Account Information

You can update your account information anytime by logging into your online or in-app account. Please be aware that in certain situations, we may need to keep some of your information as mandated by law, or for legitimate business reasons within the boundaries of the law. For example, if there's an outstanding credit or debt associated with your account, or if we suspect fraudulent activity or a breach of our Terms of Service, we may need to address these matters before deleting your information.

  • Access Rights: Dr.Nutrinect will comply with individuals' requests regarding access, correction, and/or deletion of the personal data it stores, in accordance with applicable law.

  • Location Information: We request permission for our app's collection of precise location data from your device, following the permission system utilized by your mobile operating system.

  • Contact Information: We may also seek permission for our app's collection and syncing of contact information from your device, following the permission system utilized by your mobile operating system.

  • Promotional Communications: You may opt out of receiving promotional messages from us by following the instructions provided in those messages. If you opt out, we may still send you non-promotional communications, such as those related to your account, the Services you have requested, or our ongoing business relations.

  • Disabling Information Collection: If you initially permit the collection of any information, you can later disable it by adjusting the settings on your mobile device. However, please note that this action may limit your ability to utilize certain features of our Services.

Changes to the Statement

We reserve the right to modify this Statement periodically. In the event of significant alterations to how we handle your personal information or to the Statement itself, we will notify you through the Services or via email. Your ongoing utilization of the Services following such notification implies your acceptance of the amendments. We recommend reviewing the Statement periodically for the most up-to-date information regarding our privacy practices.

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