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Shipping Policy

We currently offer FREE DELIVERY on all orders above Rs. 500/-. You do not have to pay any other shipping charges for orders placed on drnutrinect.com. The large majority of our orders are shipped within 2 or 3 working days of the order and delivered within 5-7 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped.

Do you offer free shipping?

Yes, we do. All orders of Rs. 500 and above enjoy free delivery, while a nominal delivery charge of Rs. 50 is applied to orders below that amount.

Why isn't cash-on-delivery available for my location?

Availability of Cash-on-Delivery depends on our courier partner's ability to accept cash as payment at the time of delivery in your location. Please enter your pin code on the checkout page to verify Cash-on-Delivery availability. Additionally, there may be limits on the cash amount payable upon delivery based on the destination, and your order value might exceed this limit.

We are committed to delivering your order accurately, in good condition, and always on time.

Our shipping and delivery lead times vary depending on the destination. Typically, we dispatch most items within 3-5 working days of the order placement. However, in rare instances where we are unable to fulfill the complete order within this timeframe, we will cancel the remaining unshipped portion and notify you via email. Any payment made for the unshipped items will be promptly refunded using the original payment method.

  • We ship on all weekdays (Monday to Saturday), excluding public holidays.

  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

  • While we strive hard to deliver on time, due to the high volume of packages with the couriers, please anticipate a delay of 2-3 days.

  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, please refuse to accept delivery of the goods and contact our Customer Care team at drnutrinect@gmail.com, mentioning your order reference number. We will make our best efforts to ensure that a replacement delivery is made to you at the earliest.

  • Please note that all items, including gifts, will be shipped with an invoice mentioning the price, as required by Indian Tax Regulations.

What is Cash on Delivery?

If you're not comfortable making an online payment on drnutrinect.com, you can choose the Cash on Delivery payment option. With COD, you can pay in cash at the time of actual product delivery at your doorstep, without needing to make any advance payment online.

How do I place Cash on Delivery (COD) order?

All items displaying the “Cash on Delivery Available” are eligible for purchase via Cash on Delivery. Simply add the item(s) to your cart and proceed to checkout. When prompted to select a payment method, opt for “Cash on Delivery”. Provide the name and contact details of the recipient for the COD order. We will contact you to verify the order. Once confirmed, your order will be processed for shipment within the specified timeframe, starting from the date of confirmation. Payment in cash will be required upon delivery by our courier partner to finalize the transaction.

Terms & Conditions:

  • The maximum order value for COD is Rs 5000.

  • Rs 50 COD charges for orders under Rs 500.

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